License & Terms .

Welcome to the “License and Terms” page! Please read the following important terms and conditions before you purchase a subscription plan from us and check that they contain everything you want and nothing that you are not willing to agree to. This contract sets out your legal rights and responsibilities, our legal rights and responsibilities; and certain key information required by law.

In this contract

• ‘we’, ‘us’ or ‘our’ means Voice Express Limited, trading as Tune Cutter; and
• ‘you’ or ‘your’ means you as the licensee.

If you have any questions about this contract or any purchases you have made, please contact us by sending an email to help@tunecutter.com

Welcome to Tune Cutter

We are Voice Express Limited (trading as Tune Cutter), a company registered in England and Wales under company number: 04374734.

Our registered office is at: Belmont Canterbury Road, Swingfield, Dover, Kent, CT15 7HX.

Our VAT number is:

Our website is: tunecutter.com

The details of this contract will not be filed by us. Please print out or save a copy of this contract for your records as we will not save a copy for you.

What is Tune Cutter?

We are a subscription based, royalty free music library, licensing sound recordings to content creators for use in their audio-visual projects.

Sound Recording(s): When we refer to Sound Recording(s) throughout these terms, we are referring to the audio recordings available on our website.

Subscription Plan(s): Our various subscription plans are available here . You can gain access to our Sound Recordings by purchasing a subscription plan. You will be permitted to use our Sound Recordings provided your use falls within the remit of your purchased Subscription Plan.

Summary of some of your key rights

The Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 say that you have a 14 day right to change your mind and get a full refund on your digital content (such as Sound Recordings you download from us). You do not have this right to cancel once a download has started provided you have been told this and have acknowledged this.

The Consumer Rights Act 2015 says digital content must be as described, fit for purpose and of satisfactory quality.

If your digital content or Sound Recordings are faulty, you’re entitled to a repair or a replacement, whichever is appropriate.

If the fault can’t be fixed, or if it hasn’t been fixed within a reasonable time and without significant inconvenience, you can get some, or all of your money back.

If you can show the fault has damaged your device and we haven’t used reasonable care and skill, you may be entitled to a repair or compensation.

This is a summary of some of your key rights. For detailed information from Citizens Advice, please visit www.citizensadvice.org.uk or call 0808 223 1133.

The information in this summary box summarises some of your key rights. It is not intended to replace the contract below, which you should read carefully.

Important information on downloading costs and ‘bill shock’

Please check the file size of your selected Sound Recordings carefully. Downloading Sound Recordings could use internet or mobile data. Using too much data might mean that you exceed your data limit and you could face paying more than you were expecting.

1. Introduction

If you buy a Subscription Plan from us, you agree to be legally bound by this contract.
This contract is only available in English. No other languages will apply to this contract.
When you purchase a Subscription Plan on our website you also agree to be legally bound by:
- our Website Terms and Conditions, found here.
- specific terms which apply to our Subscription Plans and any documents referred to in them. Please click here if you want to see these specific terms. Information about your Subscription Plan will be available in your account when you log in to our website; and
- extra terms which may add to, or replace some of, this contract. This may happen for security, legal or regulatory reasons. We will contact you to let you know if we intend to do this by giving you one month’s notice.

All of the above documents form part of this contract as though set out in full here.

2. Your Privacy & Personal Information

Our Privacy Policy is available here.
Your privacy and personal information are important to us. Any personal information that you provide to us will be dealt with in line with ourPrivacy Policy, which explains what personal information we collect from you, how and why we collect, store, use and share such information, your rights in relation to your personal information and how to contact us and supervisory authorities if you have a query or complaint about the use of your personal information.

3. Opening Your Account

Before you can purchase one of our Subscription Plans, you must open an online account with us. You can open an account through our website.
If you have added a Subscription Plan to your basket but are yet to open an account with us, you will be prompted and required to open an account before you can proceed to checkout.
You will be required to provide accurate details, including but not limited to your name, billing address and email address.

4. Subscribing to our Subscription Plans

Below, we set out how a legally binding contract between you and us is made.
You place an order on our website by subscribing to one of our Subscription Plans. Detailed descriptions of our Subscription Plans can be found here. Please read and check the description of your chosen Subscription Plan carefully before placing your order.
Before you place your order, you must check that the hardware and software requirements of your computer mean that you can download the Sound Recordings. We will not be held responsible if the Sound Recordings or our website are incompatible with your system or equipment.
Our key technical requirements are as follows:
- Compatibility requirements: you will need a computer with internet access and adequate available storage to download Sound Recordings.
- Format and quality: Our Sound Recordings are 44100, 16-bit stereo WAV or 320 KBPS MP3 audio files. Your internet browser and computer must be able to download such files. Your audio-visual software and equipment must be compatible with these file types.
When you place your order at the end of the online purchase process (eg when you click on the ‘pay now’ button), we will acknowledge your order by email. This acknowledgement does not, however, mean that your order has been accepted by us.
We may contact you to say that we do not accept your This is typically for the following reasons:
- the chosen Subscription Plan is unavailable;
- we cannot authorise your payment;
- you are not allowed to buy the chosen Subscription Plan from us;
- we are not allowed to sell the chosen Subscription Plan to you; or
- there has been a mistake on the pricing or description of the Subscription Plan.
We will only accept your order when we email you to confirm this (our “Confirmation Email”). At this point:
- a legally binding contract will be in place between you and us; and
- you will be permitted to download Sound Recordings from us within the remit of your Subscription Plan.
If you are under the age of 18 you may not buy any Subscription Plan from us.
From time to time, we may offer free trials of our Subscription Plans. These will be available for a limited time only and will come with separate terms and conditions which you must abide by in addition to these terms.

5. Term, renewal & no right to cancel

When you place an order for a Subscription Plan, you will be asked to tick a box to confirm that you consent to your Subscription Plan starting immediately after you have placed your order (by clicking the ‘pay now’ button) and that you acknowledge that this means you lose your right to cancel.
This means that you do not have the right to cancel this contract once the Subscription Plan starts and you are not entitled to a refund unless the Subscription Plan or Sound Recordings are faulty.
Once your Subscription Plan has started, you acknowledge that this means you will be subscribed for a minimum period of 12 months.
Your Subscription Plan will renew automatically for additional, successive 12 month periods thereafter.
We will automatically charge you a subscription fee on the date of commencement of each applicable twelve 12 month renewal period, unless you cancel your Subscription Plan before the relevant date of renewal.
AUTOMATIC RENEWAL: AS STATED ABOVE, IF YOU DO NOT CANCEL THE AUTOMATIC RENEWAL OF YOUR SUBSCRIPTION PLAN PRIOR TO THE COMMENCEMENT OF AN APPLICABLE 12 MONTH RENEWAL PERIOD, WE WILL AUTOMATICALLY CHARGE YOUR PAYMENT ACCOUNT AT THE BEGINNING OF EACH SUCCESSIVE 12 MONTH PERIOD.
You can cancel the automatic renewal of your Subscription Plan at any time by logging into your account and going to your profile settings.
We are unable to offer any refund for any unexpired period of your Subscription Plan.
We retain the right to terminate your Subscription Plan and to partially or completely suspend your access to your account. We may exercise this right in the following circumstances:
- With 2 weeks’ notice for our convenience, at our sole discretion; or
- With immediate effect if we reasonably suspect your unauthorised use of Sound Recordings, illegal activity or non-compliance with the provisions set forth in these terms or your Subscription Plan.
This does not affect the rights you have if your Subscription Plan or a Sound Recording is faulty. A summary of these rights is provided at the top of this page. See also clause 10.
If your Subscription Plan is terminated for any reason, your rights under the Subscription Plan will expire automatically. You must immediately stop accessing, downloading, and using any Sound Recordings. You must immediately destroy any and all copies of Sound Recordings in your possession.

6. Permission to use a Sound Recording

When you purchase a Subscription Plan you will gain access to Sound Recordings as per the remits of your Subscription Plan.
When you download a Sound Recording from our platform, you will not own the Sound Recording. Instead, we give you permission to use the Sound Recording (also known as a ‘licence’) for the purpose of you using and enjoying it according to these terms and the terms of your Subscription Plan.
The Sound Recording:
- is non-exclusive to you. We may supply the same or similar Sound Recording to other users;
- copied by you, except for uses permitted under your Subscription Plan;
- changed by you (which means, in particular, that you are not allowed to adapt, reverse-engineer or decompile it), except for uses permitted under your Subscription Plan;
- distributed or sold by you to any third party, except for reasons permitted under your Subscription Plan;
- used or exploited by you to create an audio only or music listening experience, except for reasons permitted under your Subscription Plan;
- be uploaded to any music recognition systems;
- be used or exploited in connection with any material or otherwise in a manner or context that, in our opinion, is defamatory, immoral, illegal, inciteful of an illegal act or of a political or sensitive nature.
Except where you have permission to use the Sound Recording under this clause 6 and the Subscription Plans, you will not obtain any rights of ownership or other rights (of whatever nature) in the Sound Recording or in any copies of it.

7. Downloading Sound Recordings

Once you have placed your order and the Confirmation Email has been sent to you (see clause 4), we will make the Sound Recordings applicable to your purchased Subscription Plan immediately available.
If something happens which is outside of our control and affects your ability to download a Sound Recording that should be available under the remit of your Subscription Plan, we will let you know when you can expect to be able to download the relevant Sound Recording.
You will be permitted to access and download Sound Recordings within the remit of your Subscription Plan until the subscription expires or you end the contract as described in clause 5.6 or we end the contract by written notice to you as described in clause 5.9.
We reserve the right from time to time to modify or discontinue, temporarily or permanently, Sound Recordings from our website without notice.

8. Fees & Payment

Our Subscription Plans and their prices are subject to change at any time. If we make changes, we will provide you with advance notice, and the changes will only apply to your next billing cycle if you renew your Subscription Plan as per clause 5.
We accept the following credit cards and debit cards: Paypal and Credit, Debit Card via Paypal. We do not accept bank transfers, cash or cheques.
We will do all that we reasonably can to ensure that all of the information you give us when paying for your Subscription Plan is secure by using an encrypted secure payment mechanism. However, in the absence of negligence on our part, any failure by us to comply with this contract or ourPrivacy Policy (see clause 2) or breach by us of our duties under applicable laws, we will not be legally responsible to you for any loss that you may suffer if a third party gains unauthorised access to any information that you give us.
Your credit card or debit card will only be charged once the Confirmation Email has been sent to you, at which point you will automatically have access to Sound Recording(s) as per the remit of your purchased Subscription Plan when you next log in to your account.

9. Nature of the Subscription Plans and Sound Recordings

The Consumer Rights Act 2015 gives you certain legal rights (also known as ‘statutory rights’). The Subscription Plans and Sound Recordings that we provide to you must be as described, fit for purpose and of satisfactory quality.
We are under a legal duty to supply Subscription Plans and Sound Recordings that are in conformity with this contract.
When we supply a Sound Recording:
- we will use all reasonable efforts to ensure that it is free from defects, viruses and other malicious content;
- we do not promise that it is compatible with any third party software or equipment except where we have said that it is in the guide to its use or on our site; and
- you acknowledge that there may be minor errors or bugs in it.

10. Faulty Subscription Plans or Sound Recordings

Nothing in this contract affects your legal rights under the Consumer Rights Act 2015 (also known as ‘statutory rights’). You may also have other rights in law.
If a Subscription Plan or Sound Recording is faulty, please contact us using the contact details at the top of this page.
To avoid faults in the Subscription Plans and/or Sound Recordings you must:
- keep your Tune Cutter account up to date, in particular your personal details, contact details and email address;
- use an accessible email address for your account;
- remember your account login information; and
- use compatible third party software and equipment with our website and Sound Recordings.

11. End of contract

If this contract is ended it will not affect our right to receive any money which you owe to us under this contract.

12. Your warranty with us

You warrant that you are over the age of 18 years old.
If you access our website in connection with your employment, you affirm and warrant that you have the authority to bind your employer or company to these terms.
You warrant that you will provide and maintain accurate personal details on your account, including your contact details and email address.
You warrant that you will not let any other legal entity use or access your account.
You warrant that you will only use the Sound Recordings in accordance with your Subscription Plan.
You acknowledge and confirm that you do not and will not have any ownership and/or intellectual property rights in the Sound Recordings and/or the contents of the website and that your rights are restricted to the limited rights granted to you in these terms and your Subscription Plan.
You warrant that you have not and will not submit any Recordings to any so-called collecting societies, such as but not limited to, PRS for Music, MCPS, PPL and/or affiliate societies and/or any other entity and/or any so-called PRO and or mechanical and/digital rights organisation purporting to act as your agent and/or equivalent in any capacity.

13. Limitations on our liability

Except for any legal responsibility that we cannot exclude in law (such as for death or personal injury) or arising under applicable laws relating to the protection of your personal information, we, our subsidiaries, affiliates, successors, and assigns, and their respective employees, agents, directors, officers and shareholders, are not legally responsible for any:
- losses that were not foreseeable to you and us when the contract was formed;
- losses that were not caused by any breach on our part;
- business losses; or
- losses to non-consumers.
Our aggregate liability to you under these terms shall not exceed the greater of £100 or the amounts (if any) paid by you to us during the 12 months prior to the claim.
While we use reasonable efforts to not infringe third party intellectual property rights, we do not represent, warrant or promise (whether express or implied) that any Sound Recordings or materials used or supplied as part of our services do not infringe third party intellectual property rights. Any reliance you place on us is at your own risk. Nothing in these terms and conditions shall operate to prejudice any mandatory statutory requirement or your statutory rights.
We are not liable to you for any costs, claims, damages or expenses incurred by you with respect to any intellectual property infringement claim or other claim relating to the Sound Recordings or materials used or supplied by us to you.
If any Sound Recording is suspected to infringe a third party’s rights, we reserve the right to require you to stop using such Sound Recording at your own expense.
You agree that the limitations in this clause 13 are reasonable.

14. Indemnity

You agree to indemnify, us, our subsidiaries, affiliates, licensors, employees, officers, directors, agents, service providers and anyone on their behalf from any argument, claim, damage, loss, loss of profit, payment or expense (including legal fees and legal expenses) that might arise due to your use of the Sound Recordings, our services, our website or your breach of the provisions of these terms.

15. Assignment

We may transfer our rights under these terms to another business without your consent, but we will notify you of the transfer and make sure that your rights are not adversely affected as a result.
You are not allowed to transfer your rights under these terms to anyone without our prior written consent.

16. Changes to terms

We reserve the right, at our absolute discretion, to make amendments to these terms, our Subscription Plans, our Private Policy, our Website Terms and Conditions and any other document mentioned in any such terms from time to time. You confirm your acceptance of changes to any such terms through your continued use of our services, Subscription Plans or our Sound Recordings.

17. Third Party Rights

No one other than a party to this contract has any right to enforce any term of this contract.

18. Disputes

We will try to resolve any disputes with you quickly and efficiently. If you are unhappy with a Subscription Plan you have purchased, Sound Recording you have received, our service to you or any other matter, please contact us as soon as possible using the contact details set out at the top of this page.
The laws of England and Wales apply to this contract.
Any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.